Thursday, March 31, 2011

UK - Touch and go!

The long awaited annual trip is here again! This time on a 2 weeks trip to Spain. I booked British Airways(transit in Heathrow- UK) as it was cheaper than flying SQ..
Turns out everytime I go Europe, I can claim my travel insurance! OMG! We reached UK in the wee morning (around 6plus am). Unfortunately no shops were opened for me to spend my pounds.
We proceeded to the waiting area and was told that the flight were late.Then we saw news on the TV that there was a "strike" in Spain. Isn't the customer service at the airport great? We only knew of it from the news!I had inverted "strike" as it was more of a walk-out. In Europe, strike is known in advance. If it is not known, then it is a walk-out. This is what I learnt from a lady in the queue.


The queue to rebook our tickets were terrible! It took almost 5 hours before we reached the counter. And guess what? The queue stopped moving when some of the customer svc people went off for lunch! Luckily, there were sandwiches and water for the trapped passengers if not I will really freaked out.
Slightly after I booked my tickets nfor the next day, I was told that the flights to Spain started again..Nevertheless, we decided to stick with our flights tomorrow since Ching is also stranded in Milan (SW transit point for Spain). British Airways also provided free airport hotel accomodation, so off we trooped off into the feeder bus.
                                     
                        However, before I do so..here is a picture of the street outside the airport.



                                           Accomodation for the night. I think it was Thistle Hotel?

                    Very basic bathroom.We had to ring the receptionist to get our toothbrushes!

Our buffet dinner.Only plain water available. If you want other drinks, you have to order separately. There were actually many part time Chinese waitresses,even the chef spoke Cantonese.


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